The cantonal ombudsman receives any person who requests it, processes his file or directs it to a third party if the request is outside his scope of action.
 

Organization

Led by the cantonal ombudsman, the Bureau de médiation administrative is composed of :

How to contact to the cantonal ombudsman ?

The Bureau de médiation administrative receives requests from Monday to Friday, by in person appointment or by phone.

Adresse postale

Tél: +41 22 3279579
E-mail : bma@etat.ge.ch

What are the costs ?

Access to the Bureau de médiation administrative services is free of charge.

Who does the Bureau de médiation administrative depend on ?

The BMA is an independent entity and its independence is guaranteed by law.
The ombusdsman and his substitute are elected for a period of 5 years by the Grand Conseil after consulting the Conseil d'Etat.