Contact the cantonal ombudsman

4. Contact the Administrative Mediation Office (BMA)

The cantonal ombudsman receives by appointment any person who makes a request, deals with the case or refers the person to a third party (available in French only) if the request falls outside his scope of action.
 

You can contact us

  • by phone : +41 (0)22 327 95 79
    Monday, Tuesday and Friday : 9:00 am - 12:00 pm / 2:00 pm - 5:00 pm
    Thursday : 9:00 am - 12:00 pm
     
  • by email : bma@etat.ge.ch
     

To whom does the BMA report ?

The law (LMéd-GE - in French only) guarantees the independance of the BMA.
The cantonal ombudsman and his substitute are elected for a period of 5 years by the Grand Conseil after consultation with the Conseil d'Etat.


Organisation for the 2024-2028 legislature

Led by the cantonal ombudsman, the BMA is composed of : Pierre-Emmanuel FEHR

Price

The process and services are free of charge.

Contact us

Bureau de médiation administrative
Case postale 3964
1211 Genève 3
Tél: +41 22 327 95 79
E-mail: bma@etat.ge.ch

Find us

Rue Jean-CALVIN 8
Genève

Last updated
3 June 2025

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