What to do if your residence or work permit is lost or stolen

Overview

In case of loss or theft of your residence or work permit, it is possible to obtain a duplicate.

To do so, you must first obtain a certificate of loss or theft.

In case of loss

The declaration can be made against a fee of CHF 40 in one of the following locations:

In case of theft

A complaint must be filed at a police station. The certificate of complaint or a copy of the complaint is valid.

Declarations made in other Swiss cantons are also valid. However, in case of loss or theft abroad, the certificate issued by a Swiss authority remains necessary.

Request for duplicate

The steps to be taken are different depending on the type of permit.

B, C or L permit duplicate

For whom

B, C or L permit holders who have lost or had their residence permit stolen may obtain a duplicate.

Conditions

If the original document is found, it must immediately be returned to the Cantonal Office for Population and Migration.

Pièces à joindre

  • form X
  • colour copy of a valid I.D.
  • police report of loss or theft or copy of the complaint filed

Prix

  EU/EFTA nationals Non-EU/EFTA nationals
Adults CHF 50 CHF 62
Minors CHF 30 CHF 42

If the biometric data are no longer valid, an additional fee of CHF 15 for EU/EFTA nationals and CHF 20 for non-EU/EFTA nationals is collected.

Payment shall be made by means of an invoice sent by post after the application has been submitted.

Processing times

A 30-day examination period is required to obtain the duplicate.

Apply for a duplicate

The request for a duplicate must be send by postal mail to the following address:

Office cantonal de la population et des migrations
Service étrangers
Case postale 2652
1211 Genève 2

G or Ci permit duplicate

For whom

G or Ci permit holders who have lost or had their work permit stolen may obtain a duplicate.

Conditions

If the original document is found, it must immediately be returned to the Cantonal Office for Population and Migration.

Pièces à joindre

  • form X
  • colour copy of a valid I.D.
  • police report of loss or theft or copy of the complaint filed
  • proof from your employer that you are still an employee

Prix

  • CHF 50 for adults
  • CHF 30 for minors

If the biometric data are no longer valid, an additional fee of CHF 15 for EU/EFTA nationals and CHF 20 for non-EU/EFTA nationals is collected.

Payment shall be made by means of an invoice sent by post after the application has been submitted.

Processing times

A 30-day examination period is required to obtain the duplicate.

Apply for a duplicate

The request for a duplicate must be sent by postal mail to the following address:

Office cantonal de la population et des migrations
Service étrangers
Case postale 2652
1211 Genève 2

N, F or S permit duplicate

For whom

If you lost your N, F or S permit, or it was stolen, you can get a duplicate.

Conditions

If the original document is found, it must immediately be returned to the Cantonal Office for Population and Migration.

Pièces à joindre

  • form X
  • police report of loss or theft or copy of the complaint filed

Prix

This service is free of charge for N permit holders.

For F or S permit holders:

  • CHF 50 for adults
  • CHF 30 for minors

Processing times

A 30-day examination period is required to obtain the duplicate.

Apply for a duplicate

The request for a duplicate is made directly at the counters of Protection, Asylum and Return Service.

Service protection, asile et retour
Route de Chancy 90
1213 Onex