Come to our counters, with an ID card, or, call us in order to be advised beforehand on objects with nominative information only. Any return will be accompanied by fees based on the object's value (or a minimum fee of CHF 10.-).
You can drop it off at the Lost and Found office (5, rue des Glacis-de-Rive - 1207 Geneva) during our opening hours or in the mailbox, accessible and secured 24/7. You also have the possibility to bring it to any police station.
If you found it in a TPG vehicle (Geneva Public Transport), please give it to the driver.
DSL - Secteur des objets trouvés
5, Rue des Glacis-de-Rive
Tél. +41 22 4279000
Fax +41 22 4277725
Email : firstname.lastname@example.org
- Monday to Friday 8am-12pm and 1:30pm-4pm
- closing Saturday and Sunday
For loss certificates, please come to our counters at least a quarter of an hour before our closing, ie from 8 am to 11:45 am and from 1:30 pm to 3:45 pm.
2. Loss certificate
This certificate is required for reimbursements by insurance companies, for any consular steps as well as for the issuing of new identity documents. It is immediately delivered against the payment of CHF 40.-. In the event of theft, you should go to any police station to fill a complaint.
3. Search file
Upon written request sent by registered courier, the office will carry out research during four weeks. The result will be transmitted in writing. In order to be effective, you are asked to give as much information as possible related to the lost item (detailed description, photos if possible, etc.), as well as:
- the circumstances of the loss
- the presumed place and date
- your coordinates (address and phone number)
- CHF 40.- in cash
4. Evictions and furniture store
If you are under an eviction order, you can contact the below office for any information during the month following its execution, during the opening hours.
Auctions are frequently organized to liquidate furniture after publications in the FAO (Geneva official sheet) and before the furniture are definitely destroyed. These auctions are being advertised.
Email : email@example.com
- Monday to Friday, 8 am to 12 am and 1:30 pm to 4 pm
- closed on Saturday and Sunday