4. Recommendations for businesses

Additional measures from 28 July 2020

Wearing a mask is mandatory In shops
  • It is compulsory for customers to wear the mask in Geneva shops.
    It is also compulsory for staff when they cannot benefit from another protection system (e.g. windows or Plexiglas).
  • For providers of services involving close physical contact
    Also concerned by the compulsory wearing of masks are service providers offering services involving close and prolonged physical contact (hairdressing salons, barber shops, beauty salons, etc.).
Hydroalcoholic solution

Those in charge of installations and establishments open to the public must make a hydro-alcoholic solution available to their customers. They must also ensure that no one enters their premises without first disinfecting their hands.

Additional measures from 24 July 2020

Wearing a mask is mandatory

Service staff in public places such as restaurants, bars, dance halls, discos and similar establishments must wear a hygiene mask.

Collection of customer data from festive venues

Establishments offering drinks, and in which customers are standing or can move freely (bars, discos, etc.), have an obligation to collect the identity and a reliable means of contact of each customer. The operators of such establishments are criminally liable for any violation of this obligation.

The use of the CoGa.app platform, validated by the cantonal doctor's office, is recommended.

 

 

Businesses must take all necessary steps to comply with public health instructions and with health and safety measures to protect their staff.

The following measures must be put in place: 

Stores allowed to remain open

Businesses authorised to remain open must take all necessary steps to comply with public health regulations and measures to protect the health and safety of their staff.

In particular, they must :  

1. Set up a safety arrangement at the entrance to their shop so that the safety distances specified by the FOPH are respected at all times.

2. Arrange a queue management system to ensure that safety distances between waiting customers are respected.

3. Guarantee strict application of the FOPH's instructions on staff members' personal hygiene (in particular regular hand washing) 

4. Arrange work premises and work organisation such as to allow adequate management of the checkouts and sales' areas in order to ensure that safety distances are respected and that personal hygiene measures are implemented.

5. Ensure that all employees are informed and made aware of the measures to protect their health and prevent COVID-19, namely: 

  • Transmission modes, directly through droplets emitted by an infected person (sneezing, coughing, sputtering) and indirectly through hand contact (handshakes) or contaminated surfaces (door handles, toilet flush buttons, faucets, work surfaces, etc.). 
  • Identification of symptoms possibly linked to an infection with the new coronavirus (cough and/or fever).
  • Existence of the Geneva hotline (0800 909 400 / free of charge / daily from 9:00 am to 9:00 pm).  

6. Despite possible heavy workloads, stores entitled to remain open must ensure that employees with symptoms possibly related to COVID 19 (cough and/or fever) remain at home. 

7. Ensure that particularly vulnerable employees remain at home and either practice teleworking from home or are released from the obligation to work if it is impossible to set up teleworking. To this end, the employer may request that the situation of vulnerability be documented by a medical certificate as soon as possible. In the meantime, the concerned employee must remain at home.

8. Ensure that employees who have been in contact with infected persons can stay at home in self-isolation during the period specified by the FOPH.

9. Arrange preventive measures designed to avoid acts of rudeness and aggressive behaviour towards staff and allowing for intervention, if necessary, to put an immediate end to this type of behaviour.

 

Cleaning and maintenance companies

Cleaning and maintenance companies must take all necessary steps to comply with public health regulations and measures to protect the health and safety of their staff.

In particular, they must :  

1. Ensure that all employees strictly apply the FOPH's instructions on personal hygiene (in particular regular hand washing).

2. Ensure that all employees are informed and made aware of the measures to protect their health and prevent COVID-19 transmission, in particular:

  • Transmission modes, directly through droplets emitted by an infected person (sneezing, coughing, sputtering) and indirectly through hand contact (handshakes) or contaminated surfaces (door handles, toilet flush buttons, faucets, work surfaces, etc.). 
  • Identification of symptoms possibly linked to an infection with the new coronavirus (cough and/or fever).
  • Existence of the Geneva hotline (0800 909 400 / free of charge / daily from 9:00 am to 9:00 pm).  

3. Ensure that all employees are informed and sensitised to the right actions and adequate cleaning measures in terms of public health and work health protection :

How to carry out cleaning

  • Use commonly used detergents.
  • Identify and regularly clean, with special care and a disinfecting detergent, surfaces that both the public and staff members touch very frequently (work surfaces, computer keyboards, door handles, faucets, toilet seats and covers, toilet flush buttons, elevator buttons, etc.).
  • Equip every dustbin with a binliner, which must be carefully closed (knotted tie) before disposal.
  • The use of masks is not recommended for cleaning activities.

Cleaning of cloths and mops

  •  Machine wash and then tumble dry multiple-use cloths and mops at a high temperature (at least 60 °C or 40 °C plus detergent) after each use. 
  •  Ensure sufficient quantities of cleaning cloths and mops. 

4. Despite possible heavy workloads, cleaning or maintenance companies must ensure that employees with symptoms possibly related to COVID 19 (cough and/or fever) remain at home.  

5. Ensure that particularly vulnerable employees stay at home. To this end, the employer may request that the vulnerability situation be confirmed by a medical certificate as soon as possible. In the meantime, the concerned employee must remain at home.

6. Ensure that employees who have been in contact with infected persons can remain at home in self-isolation for the period established by the FOPH.

 Cleaning enterprises performing services in health care facilities must of course follow all specific procedures set up with regard to carrying out tasks and health staff protective measures.

 

Non-food delivery companies

Non-food delivery companies must take all necessary steps to comply with public health regulations and measures to protect the health and safety of their staff.

In particular, they must :  

1. Ensure that all employees strictly apply the FOPH's instructions on personal hygiene (in particular regular hand washing).

2. Ensure that all employees are informed and made aware of the measures to protect their health and prevent COVID-19 transmission, in particular:

  • Transmission modes, directly through droplets emitted by an infected person (sneezing, coughing, sputtering) and indirectly through hand contact (handshakes) or contaminated surfaces (door handles, toilet flush buttons, faucets, work surfaces, etc.). 
  • Identification of symptoms possibly linked to an infection with the new coronavirus (cough and/or fever).
  • Employees to be informed on the Geneva hotline (0800 909 400 / free of charge / daily from 9:00 am to 9:00 pm).  

3. Ensure that all employees are informed and made aware of the right actions and adequate cleaning measures in terms of public health and work health protection :

  • Continuous practice of personal hygiene measures (very regular hand washing, using disposable paper handkerchiefs in case of coughs and sneezes, avoiding handshakes, etc.). 
  • Adoption of appropriate gestures to maintain a safe distance when retrieving goods from storage.
  • Applying appropriate gestures to avoid direct contact and to respect safety distances between the delivery person and the customer (e.g. announcing one's arrival by phone, leaving the delivery goods on the landing, moving away from the door and leaving immediately, etc.).
  • Regular cleaning of work areas and all delivery equipment, especially surface areas and objects in contact with hands, by using disinfectant wipes or a cloth and disinfectant. 

4. Ensure that staff have the technical means to carry out the above measures, such as: 

  • Technological devices allowing payment without physical contact between a delivery person and a customer (sales receipt sent by e-mail, payment via electronic invoice, etc.).
  • The provision of disinfecting equipment and delivery materials.

5. Despite possible heavy workloads, non-food delivery companies must ensure that employees with symptoms possibly related to COVID 19 (cough and/or fever) remain at home.  

6. Ensure that particularly vulnerable employees stay at home. To this end, the employer may request that the vulnerability situation be confirmed by a medical certificate as soon as possible. In the meantime, the employee concerned must remain at home.

7. Ensure that employees who have been in contact with infected persons can remain at home in self-isolation for the period established by the FOPH.

 

Industrial and craft workshops entitled to remain open

Firms with industrial and craft workshops must take all measures to comply with the public health regulations and measures to protect the health and safety of their staff.

In particular, they must :  

1. Ensure that all employees strictly apply the FOPH's instructions on personal hygiene (in particular regular hand washing).

2. Assess the work premises in order to identify areas where employees have frequent contact with one another and where they share premises and objects, in order to set up health protection measures that allow namely to : 

  • Ensure the implementation of personal hygiene measures.
  • Maintain safety distances (rearranging the premises, placing physical barriers such as plexiglas screens, etc.). 

3. Guarantee access to water outlets equipped with soap for regular hand washing and install hand sanitizing solution dispensers in places without water outlets nearby, in work premises and in shared social areas (changing rooms, canteens, toilets, etc.).

4. Increase the frequency of cleaning frequently touched surfaces (toilets, telephones, elevator buttons, etc.).

5. Ensure that all employees are informed and made aware of the measures to protect their health and prevent COVID-19, in particular on :

  • Transmission modes, directly through droplets emitted by an infected person (sneezing, coughing, sputtering) and indirectly through hand contact (handshakes) or contaminated surfaces (door handles, toilet flush buttons, faucets, work surfaces, etc.). 
  • Identification of symptoms possibly linked to an infection with the new coronavirus (cough and/or fever).
  • Employees to be informed on the Geneva hotline (0800 909 400 / free of charge / daily from 9:00 am to 9:00 pm).  

6.  Ensure that all employees are informed and made aware of the right gestures and the adequate cleaning measures to adopt in terms of public and occupational health protection, namely : 

  • Continuous practice of personal hygiene measures (very regular hand washing, using disposable paper handkerchiefs in case of coughs and sneezes, avoiding handshakes or hugging, etc.). 
  • Adoption of good gestures to keep a safe distance during work activities and during breaks.
  • Regular cleaning of work areas and tools, especially surface areas and objects in contact with hands, using disinfectant wipes or a cloth and disinfectant.

7. Ensure that employees have the means to carry out the above measures, namely by providing them the equipment to disinfect working instruments and surfaces.

8. Where possible, adopt organisational measures to reduce social contacts between employees and between staff and external interlocutors (suppliers, transporters of goods, etc.), such as changes in existing policies and procedures, flexible working hours, phased-in arrival times, etc.

9.  Despite possible heavy workloads, industrial and craft workshops must ensure that employees with symptoms possibly related to COVID 19 (cough and/or fever) remain at home.  

10. Ensure that particularly vulnerable employees stay at home. To this end, the employer may request that the vulnerability situation be confirmed by a medical certificate as soon as possible. In the meantime, the employee concerned must remain at home.

11. Ensure that employees who have been in contact with infected persons can remain at home in self-isolation for the period established by the FOPH.

 

 

Further information:

New coronavirus : FOPH recommendations for the workplace

Plan de pandémie – Manuel pour la préparation des entreprises (only in French/German/Italian)

www.ge.ch/lc/covid19 
 
Questions : fermeture@etat.ge.ch

 

 

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