Getting vaccinated against COVID-19

4. Registration for vaccination (1st, 2nd and booster dose)

Inscription vaccination
Inscription vaccination
Click here to register onlinefor COVID vaccination


Before starting your online registration, please read the instructions and tips listed below.


1) Booster dose

Who should receive a booster dose?  

According to the recommendations of Swissmedic and the FOPH, the booster dose concerns fully vaccinated persons: 

  • vaccinated with an mRNA vaccine
  • who have received 2 doses or who have had COVID-19 and then received 1 vaccine dose
  • it has been 4 months or more since their last dose (2nd dose if two vaccine doses or single dose if recovery + vaccine).
     

Difference between a booster dose and a third dose

Both the booster dose and the third dose are intended for fully vaccinated people, i.e. people who have received 2 doses of an mRNA vaccine or who have had COVID-19 and then received one dose of mRNA vaccine.

  • The third vaccine dose is for highly immunosuppressed people who are fully vaccinated but who did not have a sufficient response to the first two doses

These are, for example, persons undergoing oncological treatment (certain chemotherapies) or transplanted persons who did not produce a sufficient response to the first two doses to improve their protection against the virus. In order to obtain their third vaccination appointment, persons with a high level of immunosuppression must therefore consult their GP, who will provide them with a medical recommendation and refer them to the HUG.
 

  • The booster dose is  available to the entire population aged 16 and over. 

According to the latest recommendations of the Federal Office of Public Health (FOPH) and the Federal Commission for Vaccinations (FCV), a booster dose can be given as early as 4 months after the 2nd dose of the vaccine or infection, although this does not yet correspond to the authorisation issued by Swissmedic. 

The FOPH and Swissmedic recommendations for booster vaccination are the following:

  • persons aged 16 and over,
  • fully vaccinated persons (i.e. full vaccination with the mRNA vaccine : 2 doses or 1 cure + 1 dose),
  • at least four months after the basic immunisation. 

Persons meeting these criteria may register directly on the platform to make an appointment at one of the permanent vaccination centres. Registration for the booster dose will be done via the direct booking system which allows you to choose the time slot and the vaccination centre. It is also possible to make an appointment via the general information line COVID-19 (0800 909 400).

Persons who do not yet meet the criteria are invited to pre-register online, in order to receive an SMS informing them of the opening of registration in their age category for the booster dose of vaccine.​​​​

 

How to register online for the booster dose?

It is possible to make an appointment via the COVID-19 general information  line (0800 909 400) or by registering directly on the vaccination platform to make an appointment at the permanent vaccination centres via the direct booking system, which allows you to choose the time slot and the vaccination centre.

The process for registering for the booster dose online is similar to the process for registering for the first vaccine dose. It uses the same registration platform You just have to click on "I am already fully vaccinated" to access the correct registration form.

As with your first registration (1st dose), you will receive a first text message with a 6-digit number that you will need to enter in the online registration form to confirm your registration. You will then receive a second text message with the confirmation of your booster appointment.


To register online for the booster dose, you will need:

  • your health insurance card
  • a computer with internet connection
  • a mobile phone (yours or a relative's to receive two sms: 1st sms = 6-digit code / 2nd sms = confirmation of vaccination appointment) 
  • your vaccination certificate with the date of the last vaccination dose and the type of mRNA vaccine received (either Pfizer/BioNTech Comirnaty® vaccine or Moderna Spikevax® vaccine)
If you do not have a mobile phone, you can contact COVID-19 general information line (0800 909 400) to register.


Registration process - What to do on the registration platform?

Click on "I want a booster dose" to access the correct form. You will then have to fill in a series of pages:

  • General questions (date of birth, gender)
  • General questions about your health
  • Questions about your vaccination status (date of last dose, type of vaccine, number of doses, reactions to the vaccine) 
If you have been vaccinated for less than 6 months, you can still register and you will receive a notification of your vaccination appointment later.

 

  • Field to be filled in regarding your health insurance
  • Field to be filled in regarding your address
  • Information about the documents you will need to bring to your vaccination
  • Field to be filled in regarding your mobile phone number: by clicking on "check my number", you will receive an SMS with a 6-digit code. You have to copy this 6-digit code to the computer. 
  • You can then choose your own vaccination place and time. With the direct booking system, you have access to the schedule of the vaccination centres. You click on the slot you are interested in at the vaccination centre you are interested in.
You can change this time slot if necessary.
  • Once you have confirmed your choice, you will  receive very shortly a second SMS with the confirmation of the appointment (date and place of the booster dose).
  • Once you have received this second SMS, you can change your appointment if necessary by contacting the vaccination centre directly or by calling COVID-19 general information line (0800 909 400).
     

I received my first and second doses abroad. Can I receive my booster dose in Geneva?

Yes, you can receive your booster dose in Geneva, if your first and second doses were with a vaccine recognised in Switzerland (Pfizer/BioNTech's Comirnaty® and Moderna's Spikevax®) as well as AstraZeneca's Vaxzevria® (CH1DoX1-S), with a minimum interval of 4 months. Proof of your first and second vaccination doses must be provided.

If the first and second doses were given with vaccines that are not authorised in Switzerland, it is also recommended to use an mRNA vaccine for the booster dose.

To be vaccinated, you will need to submit a request by email.

 

I received 2 doses of mRNA vaccine and then got infected. Can I receive the booster dose?

Following an infection that occurs after 2 doses of vaccine, you can receive a booster dose as of 4 months after the date of infection.

You may register directly on the platform or through the COVID-19 information line (0800 909 400) to receive a booster shot in one of the existing permanent vaccination centres. The direct booking system allows you to choose the time slot and the vaccination centre.

 


2) Primary immunisation after having had COVID-19

I have had COVID-19 and want to register online for vaccination. What should I do?

Currently, people who have been infected are protected for six months after a proven COVID-19 illness, as evidenced by a positive PCR or antigenic test, because they have produced their own antibodies against the virus. This is called natural immunity.

After a positive COVID-19 test, a single dose between 4 weeks and 3 months after infection is recommended for effective protection for all recovered individuals, or as soon as possible if the three months have passed. Indeed, administering a dose of vaccine soon after illness may help to increase protection against infections with new variants such as Delta.

A second dose is nonetheless recommended for immuno-suppressed individuals and is available to those who wish to receive it.

If one gets sick with COVID-19 between the two doses of vaccine, then the second dose should be postponed and administered within 4 weeks to 3 months after infection.

In the context of vaccination, only a positive PCR or rapid antigen test or serological evidence (IgG anti-SARS-CoV-2 antibodies) proves that a person is ill with COVID-19.

People for whom 1 dose is sufficient for effective protection:

  • Healthy people who have had COVID-19 since one month or more may choose to receive only one dose: 1 vaccine dose is recommended between 4 weeks and 3 months after the COVID-19 test date (PCR/antigen tests) or the serological analysis undertaken before or directly after the first dose (< 2 weeks).
  • Vulnerable persons (pregnant women as of the second term; adults with Down's syndrome; adults aged 65+; adults under 65 with pre-existing diseases according to the FOPH list) who have had COVID-19 since one month or more may choose to receive only one dose: 1 vaccine dose is recommended between 4 weeks and 3 months after the COVID-19 test date (PCR/antigen tests) or the serological analysis undertaken before or directly after the first dose (< 2 weeks).

People for whom it is recommended to receive 2 doses of vaccine:

  • For all persons who have never had COVID-19: vaccine#1 at the assigned appointment and vaccine#2 at 28-day intervals.
  • For immunosuppressed persons who have had COVID-19: vaccine#1 between 4 weeks and 3 months after the COVID-19 test date (PCR/antigen tests or serological evidence only) and vaccine#2 between 4 to 6 weeks after the first dose.

 

I registered on the vaccination platform and am currently waiting for my 2 vaccination appointments (SMS). Since then, I have been tested positive for COVID-19. What should I do?

At the time of your registration on the vaccination platform, you did not have COVID-19 and therefore did not have to report the disease in your registration form.

It is possible that since then you have had the disease. In this case, if you have not yet received any vaccination appointments (SMS), please contact the COVID-19 general information line (0800 909 400)  or by email (free call 7/7 8am-7pm) as soon as possible to cancel your registration, allowing you to re-register within 3 months.

 

I have received my 2 vaccination appointments by SMS and have been tested positive for COVID-19. What should I do?

  • What must you do if you have had COVID-19 less than 3 months ago and you have received your two vaccination appointments?
  • What must you do if, between your first and second injection, you have caught COVID-19?

Following a positive test for COVID-19 (PCR/antigen tests or serological evidence only), in any of the above cases, please contact and inform your vaccination centre immediately in order to cancel or reschedule your vaccination appointment(s) according to the deadlines indicated in the previous window.

Only vaccination centres are able to cancel or reschedule vaccination appointments once they have been assigned. The COVID-19 general information line cannot do this as its operators don't have access to the vaccination centres' agendas.
 

Procedure for rescheduling vaccination appointments
  1. When you receive your two appointments by SMS.
    As soon as you receive the SMS, you will know not only your assigned vaccination centre, the date of your appointments, but also the time period between the infection and the vaccination appointment. By contacting the vaccination centre, the latter can postpone the first appointment and/or cancel the second appointment, depending on your situation.
  2. When you come for your first appointment.
    The vaccination centre will systematically ask all people who come for their first appointment whether they have been infected with COVID-19 and, if so, since when (PCR or antigenic test only or serological analysis).  A positive response to the question will be treated as in point 1 above.
  3. When you come for your second appointment.
    The vaccination centre will routinely ask all persons attending their second appointment about a history of COVID-19 infection and whether it is proven by a positive PCR or antigen test, and since when. A positive response to the question will be treated as in point 1.
Time limit for second dose
  • Healthy individuals who have acquired COVID-19 after their first vaccination should receive a second dose in all cases: vaccine#2 within 3 months of the COVID-19 test date (PCR or antigen test only).
  • For vulnerable persons (pregnant women from their second term onwards; adults with trisomy 21; adults aged 65+; adults aged under 65 with pre-existing diseases according to the OFSP list) who have had COVID-19 after their first vaccination must receive a second dose in all cases: vaccine#2 within 3 months of the date of the COVID-19 test (PCR or antigen test only).
  • For immuno-suppressed persons who acquired COVID-19 after their first vaccination: vaccine#2 within 3 months after the COVID-19 test date (PCR or antigenic only) and then an interval of 4 to 6 weeks for the next dose.
     

 

Vaccine algorithm
Vaccine algorithm

One or two vaccine doses after having had COVID-19? And in what timeframe?
Download flyer

 

 

3) General guidelines and advice before registering  

Am I eligible for vaccination in Geneva?

Vaccination in Geneva is possible for the following groups : Geneva residents; cross-border workers (and their children) with LAMal insurance; cross-border workers working in Geneva in the health sector; civil servants/international workers or expatriate personnel with a legitimation card (and their children), Swiss nationals living abroad and their family members (living under the same roof).

If you are not eligible for vaccination in the canton of Geneva and you have nonetheless registered on the Geneva vaccination platform, please contact the general information line COVID-19 to unsubscribe (by e-mail or phone 0800 909 400 - free call 7/7 - 8am-7pm / dial 0041 800 909 400 from abroad).

It is not possible for people outside these categories to be vaccinated and to pay for their vaccine.

 

What does one need to register online for COVID-19 vaccination?

Before starting the online registration procedure, you will need the following items  :

  1. Your insurance card (LAMal). The surname, first names and date of birth that you register online must match the surname, first names and date of birth on your insurance card. 
     
  2. computer or tablet (with an internet connexion line) and a mobile phone (yours or that of a relative), which is switched on, which can receive text messages and is available at hand during the registration process.

    - This mobile phone will be used to check and validate the information transmitted during the online registration: after entering your mobile phone number, you will receive a code to be filled in in order to finalise the registration as well as an SMS message confirming the place and time of the first vaccination appointment, or a message informing you that you - or, if applicable, the person whose name you are registering - are on a waiting list. If the mobile phone number is not filled in, people who register will be contacted again and, if not, they will receive an email.

    - If you do not provide a mobile phone number, you should include an email address in order to receive a confirmation of registration and appointment by email.

    It not advisable to register online using the mobile phone intended to receive the validation code, because if you leave the online registration website to retrieve this code, you risk losing all the data already entered on the registration website.

Guide for online registration

  • Registration will begin with a health questionnaire. You will need to answer all the questions, even though some may not directly concern you.
     
  • You have the possibility to register yourself or someone you are close to. If you aren't registering yourself but a relative or friend and if you are using your own mobile phone for this purpose, please make sure that you tick the box « utiliser le téléphone d’un tiers ou d’un proche ». (i.e.: "use the phone of a third party or relative"). This will prevent you from being blocked later on, if you decide to do your own online registration for the vaccination.
     

IMPORTANT

  • During your registration, you will receive a first SMS (or email message if no mobile phone number is given) which contains a "verification code " (a six digit code).

  • This "verification code" is not a confirmation that you are registered. You have not yet finished registering. Please confirm your registration by typing in this 6-digit code in your application form in the window wjhich appears on your computer screen requesting it.

  •  Towards the end of your registration, you will be asked whether you accept the general terms and conditions for the use of this toolavailable here (in French).

  • At the end of the registration, you will receive a second SMS (or email if no mobile phone number is given) confirming your registration is finished and that you are in the data base.

  • You will shortly receive a third SMS with details for an appointment. The vaccination appointment sms or email  will include a link allowing you to reschedule or cancel a appointment if necessary.
     
  • Upon receipt this first appointment for the vaccination, you will automatically receive a second appointment for the second dose which will be administered 28 days later.
     
The one.doc vaccination platform currently offers the option of whether or not to register your data in the Swiss www.mesvaccins.ch database, and thus to have your vaccination listed in an electronic vaccination record. However, since 24 August 2021, this site has definitely ceased its operational activites, following a decision by the Confederation. 
For more information: myCOVIDvac

 

Further tips to manage your online registration

  • To ensure that the registration process works properly, it is recommended that you test several updated web browsers. The quality of access to the registration platform may also vary, depending on the type of computer or tablet used.

 

Certificates for priority vaccination

  • Extension to the 12-44 age group implies that the priority vaccination certificates , which were required for highly vulnerable people are no longer necessary.
  • Work certificates, on the other hand, are still required for cross-border workers in the health field in Geneva, and who haven't subscribed a LAMal insurance.

 

Assistance for persons who are not familiar with IT tools, or who are without a mobile phone, a computer or an internet connexion

Anyone wishing to register but who does not have a mobile phone, computer and internet connexion is advised to ask for help from a third person or a relative who is equipped.

If this is not possible, they should call the COVID-19 general information line 0800 909 400  (free of charge - 7days/7 - 8am-7pm) for assistance. 

They might also go to one of the vaccination centres offering vaccination without a prior appointment.

 

Assistance for people who aren't familiar with IT tools or with the French language or who lack equipment to register

For persons who are  elderly, isolated and/or foreign-speaking people, for persons who are not familiar with IT tools or with the French language or who don't have the necessary equpiment (computer, internet connexion, mobile phone), the Geneva Red Cross provide assistance with their online registration.


COVID-19 general information line 0800 909 400  (free of charge - 7days/7 - 8am-7pm).
Assistance de la Croix-Rouge genevoise pour l'inscription
Assistance de la Croix-Rouge genevoise pour l'inscription

Registration sessions at the Red Cross
Centre for Cultural Integration

50, rue de Carouge
Monday to Friday: 9.30-11.45am and 2-5pm
1st and 3rd Thursdays of the month: 5pm-7.30pm

The Geneva Red Cross helps all elderly, isolated and/or vulnerable people, who lack computer skills or who have difficulties in understanding the French language, in their efforts to register online and to be vaccinated:

  • Registration for vaccination on the Internet
  • Managing the follow-up of appointments (first and second dose)
  • Possible escort to the vaccination appointment

 

Beware of attempted frauds during registration

Please note that the confirmation SMS you receive for your vaccination registration or appointment is sent by a mobile number which is only used to generate registration or appointment confirmations.  You should never reply to this sms message by calling the number or returning an sms.

In case of doubt, or in case of attempted fraud, please contact immediately the COVID-19 general information line 0800 909 400  (free of charge - 7days/7 - 8am-7pm) for assistance.

  

 


4) After you have registered 

Changing vaccination venue / rescheduling an appointment

  • Changing the venue: If the vaccination centre you have been assigned is not suitable, you can change the venue by calling the COVID-19 general information line (0800 909 400 - free call 7/7 - 8am-7pm.) Please note however that the appointment allocation system will not allow you to choose your new vaccination centre. Your initial appointment will be cancelled and you will have access to only one or two centres for which the diary system is allocating appointments at the time of your call. 
     
  • Changing the date or time of appointment: People who have been given an appointment at a centre that suits them but would like to change the date and/or time can try to contact the centre directly to see if another appointment might be available. For this, please activate the link you have received by SMS to obtain the vaccination centre's contact details.

 

What documents should one bring at the first vaccination appointment?

At the first appointment at the vaccination centre, the following documents must be presented:

  1. Identity card + (if applicable) residence permit.
  2. LAMal medical insurance card (or legitimation card for people with expatriate status).
  3. For health professionals who are cross-border workers and who don't have LAMal medical insurance: a certificate of employment will also be requested.
  4. For Swiss nationals living abroad and  their families, a signed declaration certifying they all live under the room will be necessary.

Without these documents, it will not be possible to access the centre for COVID-19 vaccination.
 

COVID certificates

How to obtain a certificate if you have been vaccinated in the canton of Geneva?
How to obtain a certificate if you have been vaccinated abroad?
Which foreign certificates are recognised in Switzerland?
...

Consult the answers to these questions in the FAQ leaflet - "Vaccination and COVID certificate".
 

 


Do you have a question regarding your registration?

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You may call the COVID-19 general information line (0800 909 400) - free call 7/7 8am-7pm
(dial 0041 800 909 400 from abroad)

 

Dernière modification
21 January 2022
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