4. Registration for vaccination

Please note that the confirmation SMS you receive for your vaccination appointment always comes from a number with a Swiss dialling code.

Due to fraudulent attempts, we ask you to check this dialling code carefully. This mobile number is only used to generate appointment confirmations, so you should never reply to this sms message by calling the number or returning an sms.

In case of doubt, or in case of attempted fraud, please contact immediately the COVID-19 general information line 0800 909 400  (free of charge 7/7 8am-7pm).

 

If you are currently not part of the priority groups (person aged 75+ or person with high vulnerability criteria1 to register for vaccination against COVID-19, please withhold your registration process until otherwise notified.

1 High vulnerability criteria relate to at least one chronic illnesses with a high risk of complication
These illnesses are listed by the Federal office of public health (FOPH) as following: high blood pressure; cardiovascular illnesses; diabetes; chronic respiratory illnesses; cancer; illnesses and treatments that weaken the immune system; severe obesity; liver diseases and cirrhosis of the liver with a precedent of decompensation (ascites). 
For more details: Disease definitions for people with chronic high-risk diseases - FOPH Table 2 of vaccination recommendations for mRNA vaccine against COVID19 (available in French only).

 

Please read carefully the information here enclosed before starting your online registration

  • Registration will begin with a health questionnaire. This questionnaire is aimed at the general population. You will need to answer all the questions, even though some may not directly concern you.
  • You have the possibility to register yourself or someone you are close to. If you aren't registering yourself but a relative or friend and if you are using your own mobile phone for this purpose, please make sure that you tick the box « utiliser le téléphone d’un tiers ou d’un proche ». (i.e.: "use the phone of a third party or relative"). This will prevent you from being blocked later on, if you decide to do your own online registration for the vaccination.
  • Before starting the online registration procedure, you will need to have with you either two or (for particularly vulnerable adults) three items :
  1. Your insurance card (LAMal). The surname, first names and date of birth that you register online must match the surname, first names and date of birth on your insurance card. 
     
  2. A mobile phone that can receive text messages (yours or that of a relative).
    This mobile phone will be used to check and validate the information transmitted during the online registration: after entering your mobile phone number, you will receive a code to be filled in in order to finalise the registration as well as an SMS message confirming the place and time of the first vaccination appointment, or a message informing you that you - or, if applicable, the person whose name you are registering - are on a waiting list. If the mobile phone number is not filled in, people who register will be contacted again and, if not, they will receive an email.
     
  3. For adults with high vulnerability criteria, regardless of age, a certificate for priority vaccination obtained from their general practitioner proving that they have priority access for vaccination against COVID-19.  Without it, it will not be possible for them to be vaccinated. The certificate can be obtained without an appointment by calling their doctor. It can be given to a relative or sent directly to the person concerned, by post or e-mail. The person registering for vaccination must keep this certificate at hand and present it at the vaccination centre during the appointment. Without this document, they will not be able to attend their vaccination appointment.
  • At the end of your registration, you will be asked whether you accept the general terms and conditions for the use of this tool, available here (in French).
     
  • The registration tool also allows you to register your data in the federal database myCOVIDvac, and to record your vaccination in an electronic vaccination book. You may choose to refuse this option by ticking the corresponding box when it appears.
     
  • The date, time and place of the vaccination will be specified when you confirm your registration by sms or email. You will also receive in this sms or email a link allowing you to reschedule or cancel a vaccination appointment if necessary.

 

Please note that the confirmation SMS you receive for your vaccination appointment always comes from a number with a Swiss dialling code.

Due to fraudulent attempts, we ask you to check this dialling code carefully. This mobile number is only used to generate appointment confirmations, so you should never reply to this sms message by calling the number or returning an sms.

In case of doubt, or in case of attempted fraud, please contact immediately the COVID-19 general information line 0800 909 400  (free of charge 7/7 8am-7pm).


If you do not receive an appointment at the end of your registration process, this is because your application has been put on hold. In this case, you will be automatically contacted as soon as an appointment becomes available. This delay may be due to the fact that you limited your choice of vaccination location to one centre when you registered.

  • Upon receipt of confirmation of the first appointment for the vaccination, you will automatically receive a second appointment for the second dose which will be administered 28 days later.

Useful tips for your online registration

  • In order to be assured of a vaccination as soon as possible, we invite you to select all the vaccination centres currently on offer when you register online. If you choose to tick only one vaccination centre - for example the one closest to your home - this could delay your appointment as the next available places in each centre depend on the vaccine supply we will receive from the Confederation.
     
  • To ensure that the registration process runs smoothly, we recommend that you use either Firefox or Chrome browsers.
     
  • Anyone who is not familiar with IT tools is encouraged to ask a friend or family member for help in registering online if necessary. However, should you encounter difficulties, telephone assistance is available. The general COVID-19 information hotline (0800 909 400) answers questions related to vaccination. 

    • General information on vaccination: 7 days/7 - 08:00-19:00
    • Assistance in making an appointment for vaccination: Mon to Fri only - 08:00-19:00

 


Click here to register for a vaccination appointment
When arriving at their vaccination appointment, adults with high vulnerability criteria will have to present a certificate proving their priority access for vaccination. This certificate is mandatory. Without it, they will not be able to access the vaccination centre.
People wishing to register on the vaccination site, who have had COVID-19 since less than 3 months, are invited to postpone their registration. They may seek advice from their GP.

 

IMPORTANT
Do not contact the COVID-19 vaccination centres directly to make an appointment.
Appointments can only be made on the Internet through the link above. You should not contact the COVID-19 vaccination centres directly until you have been contacted by sms, email or telephone.
For any urgent rescheduling or cancellation of an appointment, please use the link received by sms or email when you confirm your vaccination registration. You can also call your vaccination centre directly. 
Dernière modification
2 March 2021
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