4. Registration for vaccination
Before starting your online registration, please consult the leaflet Vaccination scheme and read the instructions listed below.
1) Before registering
Vaccination in Geneva is possible for the following groups : Geneva residents; cross-border workers (and their children) with LAMal insurance; cross-border workers working in Geneva in the health sector; civil servants/international workers or expatriate personnel with a legitimation card (and their children), Swiss nationals living abroad and their family members (living under the same roof).
If you are not eligible for vaccination in the canton of Geneva and you have nonetheless registered on the Geneva vaccination platform, please contact the COVID-19 Helpline to unsubscribe (by e-mail or phone 0800 909 400 - free call 7/7 - 9h-17h / dial 0041 800 909 400 from abroad).
It is not possible for people outside these categories to be vaccinated and to pay for their vaccine.
Before starting the online registration procedure, you will need the following items :
- Your insurance card (LAMal). The surname, first names and date of birth that you register online must match the surname, first names and date of birth on your insurance card.
- A computer or tablet (with an internet connexion line) and a mobile phone (yours or that of a relative), which is switched on, which can receive text messages and is available at hand during the registration process.
- This mobile phone will be used to check and validate the information transmitted during the online registration: after entering your mobile phone number, you will receive a code to be filled in in order to finalise the registration as well as an SMS message confirming the place and time of the first vaccination appointment, or a message informing you that you - or, if applicable, the person whose name you are registering - are on a waiting list. If the mobile phone number is not filled in, people who register will be contacted again and, if not, they will receive an email.
- If you do not provide a mobile phone number, you should include an email address in order to receive a confirmation of registration and appointment by email.
- It not advisable to register online using the mobile phone intended to receive the validation code, because if you leave the online registration website to retrieve this code, you risk losing all the data already entered on the registration website.
- Registration will begin with a health questionnaire. You will need to answer all the questions, even though some may not directly concern you.
- You have the possibility to register yourself or someone you are close to. If you aren't registering yourself but a relative or friend and if you are using your own mobile phone for this purpose, please make sure that you tick the box « utiliser le téléphone d’un tiers ou d’un proche ». (i.e.: "use the phone of a third party or relative"). This will prevent you from being blocked later on, if you decide to do your own online registration for the vaccination.
During your registration, you will receive a first SMS (or email message if no mobile phone number is given) which contains a "verification code " (a six digit code).
This "verification code" is not a confirmation that you are registered. You have not yet finished registering. Please confirm your registration by typing in this 6-digit code in your application form in the window wjhich appears on your computer screen requesting it.
Towards the end of your registration, you will be asked whether you accept the general terms and conditions for the use of this tool.
At the end of the registration, you will receive a second SMS (or email if no mobile phone number is given) confirming your registration is finished and that you are in the data base.
- You will shortly receive a third SMS with details for an appointment. The vaccination appointment sms or email will include a link allowing you to reschedule or cancel a appointment if necessary.
- Upon receipt this first appointment for the vaccination, you will automatically receive a second appointment for the second dose which will be administered 28 days later.
For more information: myCOVIDvac
It is possible to make an appointment via the COVID-19 Helpline (0800 909 400) or by registering directly on the vaccination platform to make an appointment via the direct booking system, which allows you to choose the time slot.
The process for registering for the booster dose online is similar to the process for registering for the first vaccine dose. It uses the same registration platform. You just have to click on "I am already fully vaccinated" to access the correct registration form (online registration form Soignez-moi / OneDoc.).
To register online for the booster dose, you will need:
- your health insurance card
- a computer with internet connection
- a mobile phone (yours or a relative's to receive two sms: 1st sms = 6-digit code / 2nd sms = confirmation of vaccination appointment)
- your vaccination certificate with the date of the last vaccination dose and the type of mRNA vaccine received (either Pfizer/BioNTech Comirnaty® vaccine or Moderna Spikevax® vaccine)
Registration process - What to do on the registration platform?
Click on "I want a booster dose" to access the correct form. You will then have to fill in a series of pages:
- General questions (date of birth, gender)
- General questions about your health
- Questions about your vaccination status (date of last dose, type of vaccine, number of doses, reactions to the vaccine)
- Field to be filled in regarding your health insurance
- Field to be filled in regarding your address
- Information about the documents you will need to bring to your vaccination
- Field to be filled in regarding your mobile phone number: by clicking on "check my number", you will receive an SMS with a 6-digit code. You have to copy this 6-digit code to the computer.
- You can then choose your own vaccination time slot, since with the direct booking system, you have access to the schedule of the vaccination centre. You can change this time slot if necessary.
- Once you have confirmed your choice, you will receive very shortly a second SMS with the confirmation of the appointment (date and place of the booster dose).
- Once you have received this second SMS, you can change your appointment if necessary by contacting the vaccination centre directly or by calling COVID-19 Helpline (0800 909 400).
Documents to bring at your 1st booster vaccination appointment:
The process for registering for the 2nd booster dose online is similar to the process for registering for the 1st booster. In the pre-questionnaire, you will be asked to indicate the total number of doses received and the number of booster doses received along with the date of your first booster.
If you are in the group of people for whom a 2nd booster is currently recommended, you will have access to the online registration form Soignez-moi / OneDoc.
Documents to bring at your 2nd booster vaccination appointment:
- To ensure that the registration process works properly, it is recommended that you test several updated web browsers. The quality of access to the registration platform may also vary, depending on the type of computer or tablet used.
- The priority vaccination certificates , which were required for highly vulnerable people are no longer necessary.
- Work certificates are still required for cross-border workers in the health field in Geneva, and who haven't subscribed a LAMal insurance.
Perons, wishing to register, but who are elderly, isolated and/or foreign-speaking may or who don't have a mobile phone, computer and internet connexion, and who cannot ask for help from a third person or a relative who is equipped, may:
- Seek assistance with the COVID-19 Helpline 0800 909 400 (free of charge - 7days/7- 9h-17h) for assistance.
- Seek assistance with the Geneva Red Cross provide assistance with their online registration.
Registration sessions at the Red Cross
Centre for Cultural Integration
50, rue de Carouge
Monday to Friday: 9.30-11.45am and 2-5pm
1st and 3rd Thursdays of the month: 5pm-7.30pm
The Geneva Red Cross helps all elderly, isolated and/or vulnerable people, who lack computer skills or who have difficulties in understanding the French language, in their efforts to register online and to be vaccinated:
- Registration for vaccination on the Internet
- Managing the follow-up of appointments (first and second dose)
- Possible escort to the vaccination appointment
Please note that the confirmation SMS you receive for your vaccination registration or appointment is sent by a mobile number which is only used to generate registration or appointment confirmations. You should never reply to this sms message by calling the number or returning an sms.
In case of doubt, or in case of attempted fraud, please contact immediately the COVID-19 Helpline 0800 909 400 (free of charge - 7days/- 9h-17h) for assistance.
2) After registration
After you have registered on the vaccination platform, you may have caught the disease. In this case, if you have not yet received your vaccination appointments (SMS) or if you have already received them, please contact the COVID-19 Green Line (0800 909 400 - free call 7/7 - 9h-17h) so that they can cancel your registration or reschedule your appointments within the recommended timeframe.
You may change the date or time of appointment by contacting the centre directly to see if another appointment might be available. For this, please activate the link you have received by SMS to obtain the vaccination centre's contact details.
At the first appointment at the vaccination centre, the following documents must be presented:
- Identity card + (if applicable) residence permit.
- LAMal medical insurance card (or legitimation card for people with expatriate status).
- For booster vaccination: your primary vaccination certificate.
- For health professionals who are cross-border workers and who don't have LAMal medical insurance: a certificate of employment will also be requested.
- For Swiss nationals living abroad and their families, a signed declaration certifying they all live under the room will be necessary.
Without these documents, it will not be possible to access the centre for COVID-19 vaccination.
The parent accompanying the child must present their identity card as well as that of the child.
How to obtain a certificate if you have been vaccinated in the canton of Geneva?
How to obtain a certificate if you have been vaccinated abroad?
Which foreign certificates are recognised in Switzerland?
Consult the answers to these questions in the "COVID certificate for vaccinated persons".
Do you have a question regarding vaccination?