In Switzerland, about 800'000 adults do not have the necessary skills to deal with daily life without difficulty, whether for reasons of disability, age or poor command of the French language.
The BMA wishes to set an example by making written information accessible to as many people as possible. This reflection has led us to use simple and factual language for the web pages of our website and thus avoid digital exclusion.
Public administrations are thus encouraged to carry out or continue a reflection on their written communications, as many have already done, whether it be web pages, forms, decisions, etc.
The process and the services are free of charge.
For further information, please contact :
Mr. Edouard SABOT, cantonal ombudsman - phone +41 (0)22 327 95 79, bma@etat.ge.ch, https://www.ge.ch/en/contact-cantonal-ombudsman